General booking conditions How to book?
Make your choice on-line, using the calendar that shows availability. We will confirm availability by return (just in case someone else confirms an option in the meantime). To guarantee your reservation, we request a deposit of 30% of the cost of your stay, or at least the price of the first night’s stay. How to pay your deposit?
Simply wait for our confirmation of availability, then follow the instructions on-line, for a payment by credit card. This is the most practical method because your reservation is validated extremely quickly and your chosen dates are immediately secured. Our on-line payment system is perfectly safe, but if you prefer you can give us your credit card details by telephone.
Important : Your reservation is not guaranteed until your deposit payment has been received. Meanwhile, any chosen dates remain indicative only and are subject to possible reservation by others. Payment of the balance. The balance owed is to be paid during your stay. Cancellation or change of reservation.
Your deposit is non-refundable. We recommend that you take out cancellation insurance which will cover you in case of unexpected events. If the deposit is paid using a Visa Premier or Mastercard Gold card, you may already benefit from cancellation insurance, so please check with the issuing bank.
A change of dates is possible at no cost, right up to 8 days before the initial date of stay. For cancellations notified between 8 and 4 days before the initial date, 50% of the total cost becomes due, with a minimum equal to the deposit paid. For cancellations less than 4 days before the initial date, the total cost becomes due. Please do not hesitate to telephone us for further details. For the House of wine we ask 30 % for a definitively booking and the rest of the total amount 3 weeks before the arrival. |
